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What is a computer virus? How can I protect my computer? If my study materials are on a CD, do I need internet access to view the materials? What type of facilities are available at the Springfield campus? What is Anti-Virus software? Why can't I see the full-text of my reading in Course Readings - DiReCt? When is the ICT Service Desk open? Why can’t I access my reading list when I click on Course Readings – DiReCt?