If you enjoy working within a positive community, a career with USQ can be life changing. Our unique identity within the Australian higher education sector sets us apart, and has made us a proud leader in our field. ‘Fulfilling lives’ is our ambition, and this extends to our team. We provide a wide range of financial, lifestyle, career, workplace and community benefits to help you enjoy all that a position at USQ entails.
Student Relationship Officer
Springfield Administration (Springfield)
Applications are invited to fill a vacancy for a Student Relationship Officer at USQ’s exciting new campus at Springfield. The Student Relationship Officer is responsible for supporting the activity of the Student Management Division and USQ through the provision of high quality administrative support and customer service directed towards providing information, advice and support to enrolled students and staff of the University. The Student Relationship Officer disseminates accurate information by responding to telephone, fax, letter, email and counter enquiries relating to programs and student support services offered at USQ Springfield Campus. The role involves supporting student re-enrolment, assisting students with general administration enquires and management of student relationship for specified student cohorts.
The Student Relationship Officer works as part of the student and academic support teams and is the primary Campus contact for student enquiries and will be available without appointment to handle general or administrative queries for students and follow-up more complex and/or sensitive enquiries referred to Faculty student support or other Student Management Division teams.
Appointment is available on a full-time continuing basis.
Applicants should have completed a relevant Certificate IV level qualification with work experience in a busy office environment or front line service delivery, or an equivalent combination of relevant experience and/or education/ training. A high level of computer literacy, effective written and oral communication skills, time management, behavioural flexibility and a high level of customer service skills are also required.
Salary:
USQ Linked Classification Level 4/5
Level 4 $44.583 to $47,360pa
Level 5 $48,286 to $54,762pa
Ref No:
0091073A`
Term:
Full-time continuing
Posted:
06.11.2009
Closes:
20.11.2009
Springfield
USQ's Springfield Campus forms part of a world class Education City, a short drive southwest of Brisbane’s CBD. Our newest campus boasts state-of-the-art technology and facilities, with the precinct also encompassing childcare facilities, schools and colleges, a major retail and entertainment centre, and a planned residential community. With hike and bike trails, playgrounds and lakes, as well as the Greg Norman-designed Brookwater Golf Course nearby, a career in Springfield affords possibilities you could only dream about in the CBD.