Information and Communication Technology (ICT) Services is committed to providing client-focused, sustainable, high quality services and support to students and staff, no matter where they are located.  ICT is part of the Academic Services Division (ASD).

Ask USQ Button 

Ask USQ provides online instructional training resources for USQ Staff, relating to the various IT systems utilized at USQ  -  24hrs a day 7 days a week.

ICT Dashboard

Provides statistical information on key metrics for ICT Services.

ICT self service

USQ staff can quickly log jobs for the Service Desk through ICT Self Service which is logged into using your UConnect login and password.  This system raises a job for every failure and service request logged, and staff are able to track the progress of each job through to completion.

1900 support

ICT Services provides a wide range of services to staff and students.  If you cannot find the information you need on our website the ICT Service Desk (extension 1900 on-campus, +61 7 4631 1900 external) is available to resolve any issues associated with the delivery of ICT Services. 

Maintenance calendar

The maintenance calendar is an annual schedule of downtime for ICT systems. 

Student Computing Services

Information for students about their IT needs.

Student PC's, Laptops and Mobile Devices

Please note that ICT does not support students' personal computing equipment or mobile devices.