Frequently asked questions

We have put together some frequently asked questions to assist you throughout the recruitment and selection process.  

Considering work at USQ?

Does USQ offer short term or casual work?

USQ maintains a register of those people interested in casual or short term opportunities at the University. We utilise this pool for professional positions in areas where positions may require back-filling.

If you are interested in short-term or casual work please contact Human Resources so that we can email you an application form. Please note that there is no guarantee of employment, or what opportunities may arise.

I am a graduate and looking for a position at USQ in my area of expertise

All current eternal vacancies will be advertised on our Careers website. Should there not being anything suitable at the time, you may sign up to receive email notifications of relevant vacancies as they become available. If you are a USQ graduate, may also like to view information in USQ Access to see what opportunities are available outside of the University.

I am in International PhD student.  How do I apply for work at USQ to support myself during my study?

You may register your name in the casual pool. Please contact Human Resources for the relevant application form.

I can’t find anything I’m interested in at the moment.  Can I send my CV somewhere so that I can be considered for future roles when they come up?

If you can’t find a job you’re interested in at the moment, we recommend that you set up a job alert. When a suitable opportunity arises that suits your skills set, you will receive an email notifying you. Please note that we don't hold resume to be considered at a later date for longer term and continuing positions.

I don’t currently have working rights within Australia but would like to apply for a position.  Am I still able to apply?

All employees working in Australia must either be permanent residents or have a valid working visa to cover the period of employment. USQ may choose to offer sponsorship to overseas candidates depending on the role and eligibility. 

Our culture and what we look for

What is the USQ culture like?

USQ’s culture is defined by a range of factors – our values, diversity and inclusion, personal and professional development, workplace flexibility and health and wellbeing to name a few.  

We understand the importance of work-life balance and offer a supportive environment with a range of flexible work options. We are also firmly focused on the general health and well-being of our employees and have many programs and benefits available.

What do you look for in employees?

We look for a range of technical skills and qualifications, which you will find outlined in the position description.  We also seek to recruit those individuals who share a passion for USQ’s , have great communication and team work skills, demonstrate initiative and have the ability to inspire others.  For senior and managerial roles, you will also need proven leadership skills.  

Is there a diversity and inclusion policy at USQ?

Yes.  We are committed to a culture of diversity and inclusion at USQ and we continue to build a workforce that is representative of the cultures and communities that we serve.  The strength of USQ as a university lies in our people and welcoming and appreciating everyone’s unique view-points. Our employees come from diverse backgrounds – including where they study, their countries of origin and their wide-ranging skill sets.  

Submitting your application

How do I know if my application has been received?

Once you have applied for a position, you will be sent a confirmation email.  If you do not receive the email, check that you have supplied the correct email address and also ensure that the message has not been sent to your junk or spam folder.  

Attending an interview

Will I be compensated for travelling expenses to attend an interview?

This will depend on the position and at which location you are being interviewed. Please contact your Human Resources Representative for details.

Is there parking available when I come for interview?

Parking is available at each of our locations. You should speak with your Human Resources Representative to find out more.

How should I prepare for an interview with USQ?

Our interview questions are aligned to the role and will include a range of technical, scenario and behavioural based questions. We are also eager to hear about your motivation for the role and how your skills, qualifications and experience will enable you to successfully deliver on the key responsibilities. Discover more about how to apply for a position at USQ. 

When do I need to provide details of referees?

If you are invited to an interview, we suggest that you begin organising your referees. Following on from your interview, should the selection wish to explore your suitability for the role further, you will be contacted and asked to provide details of your referees. Please note that we will not contact your referees without your approval to do so; nor will we do so prior to interview stage.  

Offer stage

Does the University offer relocation assistance?

If you are relocating to the Toowoomba, Springfield or Ipswich regions, you may be eligible for financial reimbursement of your relocation expenses. You will need to discuss the requirements and your eligibility with your Human Resources Representative during the recruitment process.  

Offers of employment to overseas applicants are subject to the Department of Immigration and Border Protection granting approval for permanent residency or an appropriate temporary work visa to cover the period of employment. We encourage you to familiarise yourself with the Australian immigration requirements as early as possible. Please contact Human Resources Department to discuss your circumstances.

I’ve been offered a position with USQ.  What happens next?

Congratulations!  We look forward to welcoming you into your new role. Once we have contacted you and offered you the position, you will be sent your letter of offer and employment contract along with some other important documentation for your completion. We advise you to contact your supervisor, whose details will appear on the last page of your employment contract, to discuss the offer and make arrangements for your first day. 

Timeframes and feedback

How long will the recruitment process take?

The length of the recruitment process can vary, depending on the position, availability of panel members and number of applications. However, we will endeavour to keep you informed about the progress of your application as much as possible. You will receive a confirmation email when we have received your application and all candidates will be notified once shortlisting has been conducted.  Following the conclusion of interviews and additional checks, the recommended applicant will be contact by Human Resources with an offer of employment. Unsuccessful applicants will be notified via email.

How long after submitting my application will I hear from USQ?

We aim to respond to all applicants as quickly as possible. Once you've applied for a position, you will be receive an automated response confirming receipt of your application.