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Graduate response

Semester 2 & 3 2019, and Semester 1 & 2 2020 graduates

On Monday 22 February 2021, your Graduate Response#2 (Deferred Ceremony) will be accessible via UConnect > Student Centre > Graduations tile. Complete this before midnight Tuesday 30 March 2021 to register for an April graduation Celebration in Toowoomba.

Semester 3 2020 graduates

Step-by-step instructions to complete Graduate Response#1

Your Graduate Response#1 will appear after Results Release on Friday 26 February 2021 via UConnect > Student Centre > Graduations tile. Select 'Mail my testamur', check your details, and your print testamur will be posted or couriered to you in a COVID Safe manner.

From mid-May 2021, your Graduate Response#2 (Deferred Ceremony) will be accessible to register to attend a graduation ceremony in August/September 2021. We’ll send a reminder to your UMail.

Online

  1. Log onto UConnect > Student Centre > Finances > Make a payment menu item.
  2. Select the "Pay all charges" button or input the amount you wish to pay for each account. Click "Confirm" to continue. 
  3. Enter the payment details and click "Submit".
  4. Once the payment has been successfully processed, a Payment Summary will be issued. Students should save or print a copy of this as USQ does not issue receipts for online payments. 

Phone

  1. Phone USQ Financial Services on +61 7 4631 2583.
  2. You will need to have ready your  student number, credit card number, card holder name, card expiry date and balance owing.

BPay

This service is available only if you have an Australian bank account.

  1. Contact your participating Bank, Credit Union or Building Society to make this payment from your cheque, savings or credit card account. 
  2. You will need to quote USQ's four digit biller code and your reference number, as shown on page 1 of your online invoice. 
  3. Ensure you note the receipt number quoted at the end of the transaction processing as this is your official receipt. 

POSTbillpay

  1. Log in to POSTbillpay
  2. You will need to quote USQ's four digit biller code and your reference number, as shown on page 1 of your online invoice. 
  3. The receipt number quoted at the end of your transaction is your official receipt. 
  4. Australia Post will not charge you for this service, however you may incur charges from your Internet Service Provider and your Financial Institution. 

Should you experience any problems using this service, please contact POSTbillpay directly. 

  1. Contact USQ Financial Services via telephone, +61 7 4631 2583 or email debtors@usq.edu.au to obtain USQ's bank account details.
  2. Contact your bank to arrange for the ability to transfer funds directly from your account into USQ's account via the internet. 
  3. When transferring funds, ensure you record your name and student number on the transaction so that your payment can be applied to your account.