Online Learning at USQ

The University of Southern Queensland will continue to support our student community during the current outbreak of COVID-19.

We have implemented a number of changes to support your continued study success. These changes will not impact on your progression into future courses and have been made to keep you and your networks of family and friends as safe as possible. 

Please see the Frequently asked questions (FAQs) below for information on the latest changes, in line with updates and direction from the Australian Government about COVID-19.

The specific details about changes that affect your courses will be provided on your course StudyDesk. Please continue to check StudyDesk regularly for updates as well as your student email (UMail).  

If you think you have been exposed to the COVID-19 virus, please follow the self-isolation instructions and seek medical advice by contacting your General Practitioner or the USQ Health and Wellness Team by emailing student.success@usq.edu.au or by phoning +61 7 4631 2372.

Support for study

We have made changes to the grading system that will ensure that you will not incur a negative academic impact as a result of study this semester.

  • You will have the option to make your semester 1 results non-contributory towards your grade point average:
    • if you complete your course but do not pass this semester, your fail grade will not impact your grade point average
    • if you pass your course but do not achieve your usual high grade, you can elect to have your grade recorded as an ungraded passing grade, which does not impact on your grade point average.

Further information on how you can elect these options will be provided at a later date. If you have questions in the meantime, please contact us.

Our online Library services are here to support you and offer access to textbooks, online drop-in sessions, consultations with a Learning Advisor and online group study support sessions

All on-campus lectures and tutorials have been replaced by online learning. Many of these online classes will continue to be held according to existing on-campus class timetables.

You should regularly check your student email (UMail) and StudyDesk for information and updates on your courses.

USQ offers many resources about online learning.  You can talk to a learning advisor about how to get the most from learning online or join a peer learning (Meet Up) group.

If you’d like more information, please contact our Student Support team.

You can request an extension to the assignment deadline of up to five days by providing us with a student statement outlining the circumstances that are preventing you from submitting your assignment on time. 

Requests for assignment extensions should be submitted through the Assignment Extension Request Form. We will consider your application for an assignment extension at any time up until the deadline published in your StudyDesk. However, we advise you to submit your application at least 24 hours prior to the deadline, as this will help ensure a decision on your application is made prior to the deadline.

If you’d like more information, please contact our Student Support team.

End of semester paper exams will be replaced by alternative forms of online assessment for Semester 1 2020.

The University is working on creating alternative forms of assessment that do not require physical attendance at a campus or examination centre. Your course teams will keep you updated on these as they are developed.

If you’d like more information, please contact our Student Support team.

Library services and collections are now available exclusively online.

While access to our on-campus libraries is no longer available, our online library is very much open for business. Our online study support resources are always available.

Our librarians and learning advisors stand ready to assist you with your studies via consultations and drop-in sessions conducted online.

To protect you and our staff, our face to face reception areas are now closed. We will continue to provide all of our services virtually.

You can contact the Student Support team on chat, through email and on the phone between the hours of 8am - 8pm Monday to Thursday, on Friday from 8am - 5pm and from 12pm - 5pm on weekends.

Our iconnect team has also moved online to support you - check out their online services.

To ensure the safety and health of our students, our 24-hour computer labs and study areas have closed.

If you are dependent on these facilities to continue your study, please let us know.

You will still have access to print services for course work, assignments, study notes via Print Express and printing will be mailed out to you.

Education placements

Our placement partners are continuing to support these important activities and professional placements will continue unless otherwise advised. If a scheduled placement is cancelled, USQ will let you know and we will reschedule cancelled placements to later in the year.

If a placement is rescheduled, USQ will apply an incomplete grade (IDM) when results are finalised at the end of Semester 1. The IDM grade will not impact on your HECS-HELP or fee obligations.  Importantly, all activities completed prior to the cancellation will contribute towards your final grade.

If your circumstances mean you need to withdraw from your placement, please contact us first and let us know so we can make sure the hours you have completed can count towards your course or program requirements.

Please check your StudyDesk regularly for updated information or contact our Student Support team

Education placements

Your placement will continue as planned for the week beginning 30 March, in line with the advice from Queensland State leaders that Schools, while moving to pupil free days, will remain open.

We ask that at all times you please practice appropriate social distancing, in line with the Australian Government’s social distancing guidance.

If at any stage your placement is interrupted by a site closure, a decision to self-isolate or need to undertake carer’s duties, please contact the placement office by emailing Bela.Placements@usq.edu.au or by phoning +61 7 4631 2359.

As a student at USQ yours and your family's well being is the University's main priority.

The Professional Experience team together with the Professional Experience Director will work with you to create an individualised plan, which will come at a later date if you decide to self-isolate, undertake carer's duties or the site closes.

Please be assured that USQ has developed strategies to minimise the impact of an interruption should it occur, and all students will be able to progress to Semester 2 as currently planned.

Yes, any full days completed will be counted.
All placement must be completed onsite and social distancing rules adhered to.

If your placement is interrupted by a site closure, the Professional Experience team together with the Professional Experience Director will collaborate with you to develop an alternative placement plan that accommodates your future personal circumstances.

The University is not able to advise students how to respond to their work and personal circumstances in relation to their placement interruption.

USQ has no plans to cancel scheduled placements for 2020, and they are proceeding as planned.

If a student’s placement is interrupted by a site closure, self-isolation or carer duties the Professional Experience team together with the Professional Experience Director will collaborate with you to develop an alternative placement plan that accommodates your future personal circumstances.

Health, Engineering and Science placements

Our placement partners are continuing to support these important activities and professional placements will continue unless otherwise advised. If a scheduled placement is cancelled, USQ will let you know and we will reschedule cancelled placements to later in the year.

If a placement is rescheduled, USQ will apply an incomplete grade (IDM) when results are finalised at the end of Semester 1. The IDM grade will not impact on your HECS-HELP or fee obligations.  Importantly, all activities completed prior to the cancellation will contribute towards your final grade.

If your circumstances mean you need to withdraw from your placement, please contact us first and let us know so we can make sure the hours you have completed can count towards your course or program requirements.

Please check your StudyDesk regularly for updated information or contact our Student Support team.

Your safety is our key priority, so you should continue to comply with all relevant Department of Health guidelines and those of the organisation where you are working.

We understand that due to the current circumstances with COVID-19, there may be challenges in meeting your work experience requirements, particularly if you plan to graduate at the end of Semester 1.

We appreciate you may have some concerns and we are preparing plans to minimise the disruption to your studies where possible.

Your course examiner has put together a work experience completion guideline document that will assist you with how best to proceed in your situation. This has been added to your work experience StudyDesk site.

Should your Host Company cancel or suspend your placement due to COVID-19, please contact the Placements Team and provide the following details: 

  • Name, Student Number, Contact phone number and email address 
  • Host company and contact details (including contact person phone number/email address)
  • The date the placement will/did cease and how many days of work experience are completed

Students who are in a placement away from their normal place of residence should plan to return home at the earliest opportunity, while abiding by the state and national travel restrictions.

If you have any queries or are unable to find the document, please contact our Placements office via HES.Support@usq.edu.au.

Please be advised that all future Semester 1 Medical Laboratory Science placements have been impacted by a facility-initiated communication, to suspend/cancel clinical placements, as a result of COVID-19 precautionary measures.

This means that you must not attend your scheduled Medical Laboratory Science clinical placement for Semester 1.

An email with further information has been sent to your student email (UMail).

If you have further questions about your Medical Laboratory Science clinical placement after reading the email, please contact HES.Support@usq.edu.au or phone +61 7 4631 2974.

We understand that these are uncertain and difficult times for many of you. Some of this uncertainty may relate to your studies, with particular focus on the security of your clinical placements, and your ability to continue the same.

Firstly, can we reassure you that the Midwifery team, the Clinical Placement Office and the School of Nursing and Midwifery are aware of the current circumstances and working to respond to these changing circumstances as they unfold.

Loss of placement

We are aware that some student placements will be cancelled due to the pressing needs of the clinical partner.

In the situation that your placement is cancelled, we will provide you with an extension to meet your clinical placement requirements until a suitable placement is sourced.

We understand there may be a significant delay in providing you with another placement and that this may impact your ability to complete courses at the time initially expected. During this time, we will require you to submit the reflective assessment item attached to your clinical courses, ensure your clinical ePortfolio is updated, and complete your formative clinical assessment as per the usual expected timelines published within the course specifications.

If you experience any issues with your clinical placement availability, this should be communicated with the course examiner and Danielle Gleeson without delay.

Loss of ability to attend placement

We understand that some students may find they are unable to attend clinical placement for the some of the following reasons:

  • illness
  • enforced quarantine
  • family financial strain
  • childcare requirements
  • request to work full-time in RN employment role to assist with emergent COVID-19 related needs
  • request by clinical employer/placement provider to avoid activity between sites
  • legislation.

These types of circumstances, and where an alternative solution cannot be found, would be considered as exceptional and extenuating circumstances. The midwifery team would encourage you to access the existing available university services including but not limited to:

Support

The midwifery team are here to support students and we would encourage you to contact the Midwifery Coordinator clinical Danielle Gleeson to discuss your options relating to clinical courses and the Director of Midwifery Elizabeth Rigg to discuss your options in relation to theory courses and study pathway options for the program as a whole.

We are working continually to be responsive to your needs and how we can support students experiencing exceptional circumstances and may be able to offer you information that will help you to make an informed decision.

In addition, we would like to draw your attention to recent, advantageous changes to the Australian government’s coronavirus subsidy to Austudy/Abstudy payments for full-time students. This effectively doubles student payments. Please see the Study Assist government site for further information.

We want to assure you that we are continually monitoring events on a daily basis and will keep you updated with any further changes as they come to light. We are here to support you.

We understand that these are uncertain and difficult times for many of you. Some of this uncertainty may relate to your studies, with particular focus on the security of your clinical placements, and your ability to continue the same.

Firstly, can we reassure you that the Professional Placement Office and the School of Nursing and Midwifery are aware of the current circumstances and working hard responding to these changing circumstances as they unfold.

Clinical placements will continue for most students enrolled in for S1 2020. To date, most of our partners who provide placements are continuing to support these important learning activities.

If for any reason, one of your scheduled placements is cancelled, it will be rescheduled to later in the semester/year. In the scenario where it is later in the year, you will be awarded an incomplete grade (IDM) at the end of first semester. This will not impact on your HECS or fee obligations, and the work you have completed to date will still contribute to your final grade in these courses.

Loss of placement

Unfortunately some student’s placements have been cancelled by facilities as a result of COVID-19 precautionary measures.

In the situation that your placement is cancelled, you will be advised via email immediately in addition to your course coordinator to ensure that your grades are not negatively impacted.

As soon as your placement has been cancelled, our Placements office will commence working to source you another placement to meet the requirements of your course. You will be advised via your student email (UMail) as soon as the team has been able to reschedule your placement.

You can be assured that our Placements office will be working with your Associate Head (Clinical) on sourcing placements for all those impacted as soon as possible. We will endeavour to provide further clarify and information to all those impacted as soon as possible.

In your Final Semester of Study?

USQ is working hard to prioritise your requirements for completion, especially in the area of clinical placements.

If you are in your final semester of study, organising clinical placements for you is our priority, and over the coming weeks we will be in touch with you to confirm your final placement/s. If you have any hours owing from previous clinical placements, it would be very helpful if you could forward that information now, so we can include those hours in our planning.

NUR1299 Clinical Placements have been postponed to S2 2020

Due to the nature of the situation in our Health Care settings with COVID-19, USQ has made the informed decision to postpone your clinical placement for NUR1299 until Semester 2, 2020. This will enable you all to resume your clinical laboratories and residential schools when it safe to do so, and complete the necessary hours, skills and documentation to ensure you are well prepared for the clinical environment.

You are still expected to complete all other course and assessment requirements by the due dates specified this semester for NUR1299.

Please stay in touch on Study Desk and continue to undertake the weekly online activities created for you by the course team. Provided all other course requirements are met successfully, your grade awarded at the completion of S1, 2020 will be an IDM (Incomplete – deferred work to be submitted).

We have teams of people working on you returning to the clinical laboratories, residential schools, and a clinical placement to meet the requirements of this course as soon as possible. Your progression in the program should not be disrupted as a result of this, therefore you should continue into Semester 2 courses as planned.

We will be in touch with you regularly through StudyDesk and via your student email (UMail), and as soon as we know more about when resumption of these activities will occur, you will be notified immediately.

Please be advised that scheduled paramedicine clinical placements have been impacted by a Queensland Ambulance Service-initiated communication, to cancel all student clinical placements, as a result of COVID-19 precautionary measures.

This means that you must not attend your paramedicine clinical placement shifts after 26 March.

An email with further information has been sent to your UMail.

If you have further questions about your paramedicine clinical placement after reading the email, please contact HES.Support@usq.edu.au or phone +61 7 4631 2974

Due to the COVID-19 pandemic the USQ Ipswich and Toowoomba Psychology clinics have been closed from Friday 27 March.  The clinics will remain closed following government advice until further notice.

Most other external partners who provide placements are continuing to support these important learning activities.

If for any reason, one of your scheduled placements is cancelled, it will be rescheduled to later in the year. In that scenario, you will be awarded an incomplete grade (IDM) at the end of first semester. This will not impact on your HECS or fee obligations, and the work you have completed to date will still contribute to your final grade in these courses.

Loss of placement

Unfortunately some students' placements have been cancelled by facilities as a result of COVID-19 precautionary measures.

In the situation that your placement is cancelled, you will be advised via email immediately in addition to your course coordinator to ensure that your grades are not negatively impacted.

We understand that these are uncertain and difficult times for many of you. Some of this uncertainty may relate to your studies, with particular focus on the security of your placement, and your ability to continue the same.

Firstly, can we reassure you that the University are aware of the current circumstances and working hard responding to these changing circumstances as they unfold.

If for any reason, one of your scheduled placements is cancelled, it will be rescheduled to later in the semester/year.

In the scenario where it is later in the year, you will be awarded an incomplete grade (IDM) at the end of first semester. This will not impact on your HECS or fee obligations, and the work you have completed to date will still contribute to your final grade in these courses.

Loss of placement

Unfortunately some students' placements have been cancelled by facilities as a result of COVID-19 precautionary measures.

In the situation that your placement is cancelled, you will be advised via email immediately in addition to your course coordinator to ensure that your grades are not negatively impacted.  

Please get in contact with your course coordinator, Ursula Kennedy to discuss when you may be able to reschedule your placement with your host company at a later date.

All face-to-face placements have been suspended until further notice as a result of various establishments, including indoor sporting venues and gyms, being closed by the government.

Please read the following carefully to find out what that means for you.

SES1299

No new placements will be allocated, until further notice.

I would like to reassure you that you will not fail the course because of this world health crisis preventing you from completing a face-to-face placement.

Instead of attending placement in Semester 1, allocations will be put on hold, until it is safe to do so. As it is impossible to predict when this will be, please anticipate a temporary grade (IDM) at the end of Semester 1.

An IDM is not a fail; it simply indicates that make-up work (i.e. your placement and associated assessment items) has yet to be completed.

In the meantime, I encourage you to work through the lecture material on your SES1299 studydesk, to be well prepared for when you are getting out on placement.

SES3299 & SES8299

You will be contacted individually by Lisa Seiler to see if you can complete any placement activities online. If so, you are allowed to continue these placement activities, provided there is absolutely no face-to-face contact.

If online activities are not possible, your placement will be suspended until further notice. Where online activities are not possible and/or placement is suspended, please expect to receive a temporary grade (IDM), until the situation returns to normal, and it is safe to attend a face-to-face placement.

Please note that an IDM is not a fail; it simply indicates that make-up work (i.e. your placement and associated assessment items) has yet to be completed.

SES4199

You will be contacted by Associate Professor Lainie Cameron to see if you can complete any placement activities online. If so, you are allowed to continue these placement activities, provided there is absolutely no face-to-face contact.

Where online activities are not possible and/or placement is suspended, please expect to receive a temporary grade (IDM), until the situation returns to normal, and it is safe to attend a face-to-face placement.

Please note that an IDM is not a fail; it simply indicates that make-up work (i.e. your placement and associated assessment items) has yet to be completed.

Mandatory face-to-face activities

Courses that offer practicals, residential schools, studios and other face-to-face learning activities will be replaced by non-face-to-face activities which will allow you to complete your course this semester. Our academic staff are designing course specific solutions. Please regularly check your student email (UMail) and StudyDesk for information and updates.

For a small number of these courses, online classes will continue as usual but face-to-face activities may need to be rescheduled to later this year. In this situation USQ will issue an incomplete grade (IDM) when  results are finalised at the end of Semester 1.

An IDM will not impact on your HECS-HELP or fee obligations, and importantly all of your other assessment  during the semester will still contribute towards your final grade. The timing of the rescheduled activities will depend on how the COVID-19 situation unfolds in Australia. We will provide you with updates through StudyDesk and regular email updates.

Residential schools scheduled for Semester 1, 2020 will be rescheduled to a later date.

Support services and wellness

Disability support services are available online Monday to Friday from 9am – 5pm.

To access disability support, contact a Student Equity Officer by booking an appointment through USQ Access, emailing disabilitysupport@usq.edu.au or by phoning +61 7 4631 2372.

Our Health services at our Toowoomba campus will continue to offer in-person service, however, for your safety and ours, you must call ahead prior to attending campus.

Springfield and Ipswich

The USQ Health Service on the Ipswich and Springfield campuses have temporarily closed.

All patients of USQ Health Service at Ipswich and Springfield can be supported through telehealth or phone consults which will operate from the Toowoomba campus. This would exclude any pathology and vaccination requirements. Please phone 07 4631 2372 to make an appointment. All student appointments will continue to be bulk billed.

If you require a pathology or a vaccination appointment, Ipswich patients are encouraged to contact Bremer Medical Centre (Building F, USQ Ipswich) on 07 3381 1900.

Springfield patients are encouraged to contact Stellar Medical, Commercial Drive, Springfield on 07 3818 2277 for pathology or vaccination appointments.

All telehealth or phone consultations can be made by calling the USQ Health Service on 07 4631 2372

The wellness team is available online Monday to Friday between 9am and 5pm.

Appointments can be booked through USQ Access, emailing student.success@usq.edu.au or by phoning +61 7 4631 2372.

USQ Careers and Employability are here to support you in managing your career through these difficult times.

We offer career counselling appointments, job seeking support services including resume and online interview assistance and a broad range of career related resources.

As we become aware of positions that become available, these are posted on the Jobs Board on USQ Access, so remember to check this out if you are seeking employment.

We're also online to support you from 9am-5pm Monday to Friday.

Appointments can be booked online through USQ Access, via email to careers@usq.edu.au or by phoning +61 7 4631 2372.

The Scholarships team are available online Monday to Friday from 9am – 5pm.

To get in touch please email scholarships@usq.edu.au

Campus and facilities information

The USQ Residential Colleges have strongly encouraged residents to vacate and return home, where possible. This decision was made due to Australian Government requirements for social distancing as well as for the safety, health and wellbeing of residents.

Accommodation facilities will remain open for those residents that are unable to vacate, such as international students due to international travel bans in place. A financial assistance scheme has been established for residents to assist with relocation expenses incurred from this challenging time. For information on support loans, contact the Health and Wellness Team via +61 7 4631 2372 or student.success@usq.edu.au.

For more general information on residential colleges, please email accommodation@usq.edu.au or phone +61 7 4631 2650.

The inter-campus shuttle bus has reduced services to a morning and evening service only. However, in line with recent Government directions around non-essential travel and availability of drivers, the Inter-Campus Shuttle Service will be suspended from Thursday 2 April 2020 until further notice. 

Check out the Inter-campus shuttle bus timetable for information on changes and cancellations.

Springfield and Ipswich

All retail, food and beverage services have closed at the Ipswich and Springfield campuses.

Toowoomba

The Toowoomba on-campus caterers, CCP, will remain open for takeaway orders in the Refectory, and are also delivering frozen family-size meals to the Toowoomba area. Please phone 4636 0043 or 0476 047 825 for further information.

Please note that no tables or seating are available and social distancing practices must be respected whilst ordering and once you have received your order.

Bounce Hub Cafe has closed until further notice.

 

The USQ Works Health and Recreation Centre is closed, including the multi-use courts and tennis courts in Toowoomba and the sporting courts at Springfield and Ipswich.

All memberships will be automatically placed on suspension while the gym remains closed. Anyone wishing to cancel their membership can email theworks@studentguild.com.au.

The multi-faith spaces and prayer facilities on each campus have been closed.

The Post Office remains open for now with social distancing guidelines implemented.

The Omnia Books and Beyond store will be closed until further notice from 2 April 2020 but will continue to operate online through their website.

Heritage Bank have closed their Toowoomba campus branch.

All USQ JP signing sites on campus are closed, in accordance with Queensland Government regulations

International students

As an international student, you have access to all of our support services. We're currently working on more ways to support you and will be sending further information to all of our students soon.

Contact us with your questions

Your Student Relationship Officers are here to answer any questions you may have, via Live Chat or by emailing usq.support@usq.edu.au.

Our iconnect team are also offering Zoom sessions where you can talk to our staff online face-to-face. They'll help to answer any questions you have or connect you with the right person.

Health and wellness

The Health and Wellness Team are available to support you online through these difficult times. To make an online appointment with a team member, email student.success@usq.edu.au.

Online Student Hub

Multicultural Australia and EdTech firm Vygo will be offering an Online Student Hub from 20 April to provide international students with online counselling support that reflects the unique challenges you face being away from family at a time of global uncertainty.

Once available, the Online Student Hub will connect you with a Student Support Officer at no cost to you. You are also able to ask questions via a chat function to the team at Multicultural Australia, assisting you in navigating the array of information online. 

In later stages of the Online Student Hub, you will be able to:

  • Seek and read through student-facing information at your own pace, including information on employability, mental wellbeing, health and safety, accommodation, and finances.
  • Participate in peer-to-peer mentoring.
  • Participate in common interest workshops such as career hub, employability support, English language conversations, women’s group and LGBTIQA+ group.

There is a list of registered entities calling for international students to apply for work positions as part of adjusted work arrangements declared during COVID-19.

Home Affairs has provided the comprehensive list.

Home Affairs has also clarified that student visas will not be extended. Students will have to make a new application.

Visit the Home affairs website to find out more.

Please let us know if you need help accessing technology.
Please visit the Overseas student health cover website for information on your health cover including a Bupa Fact Sheet with answers to commonly asked questions.

International students will only be granted a leave of absence for compassionate and compelling circumstances.

International students who wish to apply for a leave of absence must complete a Leave of Absence Form - International form and provide supporting documentation in accordance with the assessment of Compassionate and Compelling Circumstances Procedure.

Please submit the form and your supporting documentation via email to is.support@usq.edu.au for your application to be assessed.

Any periods of leave for international students must be reported by USQ to the Department of Home Affairs.

International students who are studying in Australia on a student visa are required to maintain a full time enrolment each Academic year. This will allow you to complete your program in the time specified on your Confirmation of Enrolment (COE).

If circumstances arise that affect your ability to undertake a full time enrolment load that is required, you must complete a Reduced Study Load form online via:

  1. Log into UConnect
  2. Student Centre
  3. Online Requests tile
  4. Reduced Study Load menu item

You must include supporting documentation with your application and submit at least 5 days prior to the last day to drop for the Semester you are applying for.

Please be aware that being enrolled in less than a full-time study load without an approved Reduced Study Load can affect your eligibility for a CoE extension in the future.

Students who drop a course on or before the semester census date, as per the important dates will not be liable for the course fees.

If you have paid your fees upfront and drop a course on or before the census date, the course fee will be reversed and applied to your student account as a credit. Any available credit will automatically be applied to your invoice when you next enrol.

For more information, visit the Refund of fees page.

Research students

Staff from the Graduate Research School (GRS) will continue to work during this period to provide you with support and will provide information updates relevant to HDR Students as they become available.

We recommend that our HDR students stay up to date and monitor the website, and stay in touch with the GRS through the HDR student forum and the USQ Higher Degree By Research Student Zone Facebook group for updates from the GRS.

Students can also access the Graduate Research School website for information concerning their studies.

Email enquiries

Emails will continue to be monitored and all queries should be sent to grs@usq.edu.au.

Zoom

Twice-daily Zoom sessions will be available for one-on-one support on Monday to Friday from 10.00am - 11.00am (AEST) and 2.00pm to 3.00pm (AEST). The meeting ID is 917-393-9325.

To connect, you will need to have the Zoom software downloaded to your device (https://zoom.us/download).

Zoom apps for iOS and Android devices are also available from the links below:

NOTE: You will need access to a PC or Mac with Internet access, speakers, and a microphone as a minimum.

All HDR students should now be working from home where possible.

On-campus students

In order to facilitate this, please complete and submit the HDR COVID-19 Working from Home Checklist Initial Approval Form and await a response from the GRS.

Students using personal computers must contact ICT to be provided with the software tools and support to work remotely.

Students who do not own a personal computer can apply to take their USQ computer home and MUST complete the following steps:

  1. Complete and submit the HDR, Working from Home: Equipment Loan Approval Form and wait for a response from the GRS.
  2. Contact ICT to arrange to for your USQ computer to be prepared to work remotely.

Please visit USQHub for more information about USQ’s Working From Home Technologies.

External students

If you are an external student who always works off campus then you do not need to do this.

To ensure we are meeting the compliance requirements of the most recent social distancing advice, access to laboratories and equipment will be limited to essential staff (e.g. research supervisors, research staff, HDR students, technical staff etc as appropriate).

Prior written approval is required by your supervisor. No visitors or tours of laboratories are allowed until further notice.

Please contact grs@usq.edu.au for further information.

If you are leading a research project, which is being funded externally, and are concerned of any adverse interruptions that may impact on your ability to meet your milestones as a result of COVID-19, please contact either your Centre Director or the Director, Office of Research – Director.OoR@usq.edu.au

Researchers can continue to receive support for the development and progression of research contracts through the Contract Management – Research and Innovation team. Contact CM-RI@usq.edu.au

Support for research reporting continues as usual. Contact rpas@usq.edu.au.
Researchers can continue to get support for preparing and submitting funding applications through the Research Grants team. Contact ResearchGrantsOoR@usq.edu.au.
Your supervisory team will continue to be available via email, Zoom, and/or telephone. Please stay in regular contact with your supervisors to discuss ways to minimise the disruption to your studies.

All confirmation seminars scheduled between now and June 30, 2020 will be in the form of online meetings conducted via Zoom. No room bookings will be made for these sessions.

Further details are available on the Working towards your confirmation of candidature page under the oral presentation tab.

Researchers can continue to apply for research ethics during this time. Please see the Ethics website for further information.
Support from eResearch Services will continue. Email is the most effective way to communicate with eResearch Services by contacting Dr Francis Gacenga, Manager (eResearch).
Due to travel restrictions and government advice the GRS is currently not in the position to support internships that are based overseas. Applications for domestic internships will be reviewed on a case by case basis.

Support for you

USQ support teams are available to support you during this time.

Get in touch