Have a question but not sure who to talk to? We can help!


The iconnect service offers you all of the services you need while studying at USQ, in one place.

Our concierges are trained to help answer your questions and work closely with your Student Relationship Officers, Faculty staff, ICT, Library staff and many others to make sure you leave with the answer you needed.

With your feedback on how we could improve USQ services, we opened our first temporary physical location in the Refectory at the Toowoomba campus in Semester 1, 2020 and we'll eventually be expanding to the Springfield and Ipswich campuses.

While our physical space is currently closed due to COVID-19, we've moved online to support you.

Opening hours

We've had to close our physical iconnect space at USQ Toowoomba for the moment due to COVID-19.

You can still reach us using the live chat bubble, connecting to our iconnect Zoom meeting room or asking a question in our USQ iconnect Facebook group

Our online services are open:

Monday to Thursday from 8am - 8pm

Friday 8am - 5pm

Saturday and Sunday from 12pm - 5pm.

(Excluding public holidays)


All student enquiries: usq.support@usq.edu.au

Feedback: iconnect.feedback@usq.edu.au