Have you used our home delivery service? Tell us about your experience.
Items at another campus library or on loan to another client can be requested using the 'Get it > Request: Loan' option in the item’s record online.
If you live in Australia and are enrolled in online or external study mode, you can select home delivery and we will post the item to you. We will process your request within 4 working days plus postage time.
The Library pays for postage to you. As part of your Student Amenities Fee, you are entitled to pre-paid return postage bags which will be included with your parcels.
Return to:
USQ Library
University of Southern Queensland
West Street
Toowoomba QLD 4350
Australia
Alternatively, you may return items to any of the three USQ campus libraries if that is convenient.
If you are enrolled in online or external study modes you can request scans of print material in our collection.
Under Australian Copyright Law, we can scan up to 10% (or one chapter) from books or one journal article per issue, from print resources held at USQ Library.
Place your request using the ‘Get it > Request: Scan’ option in the item’s record online. We will process your request within 4 working days. Scans are sent via email as PDF documents.
We can help you obtain items not held in the USQ Library collection.
| Client type | How to request | Cost | Annual quota |
| USQ Undergraduates | Request via Interlibrary Loans Form |
Minimum $16.50 |
Nil |
| USQ Postgraduates | Request via Interlibrary Loans Form |
Nil |
30 |
| USQ Staff and Research students | Request via Interlibrary Loans Form |
Nil |
Unlimited |
Please note you are only charged or the quota debited if we are successful in obtaining the item. Some interlibrary loans are more expensive to obtain such as theses, overseas loans, and items required urgently.