Suicidal Ideation and Moderator Support in Online Health Forums
||22 January 2019
||1:00 PM - 2:30 PM
||Ipswich - I330, or via Zoom
||For more information, please contact the Graduate Research School
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Suicidal ideation and behaviours are amongst the most serious, common and complicated psychiatric emergency presentations. However, a significant proportion of people who are in the midst of a suicidal crisis do not seek professional help. Individuals often turn to informal settings such as online health forums instead for much needed, and often lifesaving support. The support available in these spaces is typically driven by peers with shared experiences, however, some health forums also have a moderator presence to complete administrative functions and to provide professional support to members in crisis. Despite the exponential growth of online pro-life mental health forums, little is known empirically about how moderators make sense of the forum members’ experiences, how they offer support and advice, and how they determine when such support and advice is necessary. This programme of research draws upon Discursive Psychology and Interpretative Phenomenological Analysis and seeks to understand how forum moderators make sense of the suicidal ideation experiences of members and use this understanding to inform their decisions of when and how to intervene to offer support. This knowledge is important as the suicide support offered by moderators can move from someone at high risk of suicide and away from a suicide crisis. It is anticipated that the outcomes of this research will inform best-practice induction and training practices for online moderators.